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Get ready for your countertop installation

What to Do Before Installation

When it comes to installing new countertops, there are a few important things to keep in mind. At Granite Depot, we want to ensure that the installation process goes as smoothly as possible for our customers. That’s why we’ve put together a list of template and installation reminders to help you prepare for your countertop installation.

Existing Countertop Removal

Before you schedule your templating appointment, it’s important to make sure that your cabinets are set, level, and well-supported. If you have Ikea cabinets, please note that they cannot have plastic legs on them. If the templator arrives and your cabinets are not ready, there will be a fee added to the invoice. Additionally, any changes made to the work order need to be communicated to the salesperson. Special requests such as changes to overhang or backsplash must be made at the time of templating. Once the slab goes to the saw, there cannot be any changes unless the customer wants to pay for a new slab.

Countertop Installation

If you have a farm sink, it needs to be placed and levelled 1/16″ below the cabinet prior to templating. It should not be plumbed or glued, and we do not adhere the sink to the granite. If you have a customer-owned sink, we must receive the paper template and/or sink at the time of templating to create a plastic template for fabrication.

Cutouts, Backsplash, and Sink Installation

If you are removing your old countertops yourself or have purchased tear-out services from Granite Depot, all countertops must be clear of everything. Items under the sink cabinet and all top drawers need to be removed before installation. We are not responsible for any electrical, gas, or plumbing disconnection or reconnection. Sinks must be disconnected from water lines and plumbing before our installation team arrives.

What Should You Do During the Installation?

Someone of legal age must be present at the time of templating to sign and initial off on template sheets. A standard overhang of 1.5 inches will be made on all countertops, and all corners will be a ¾” radius unless otherwise specified. Inside corners will always be a 1-inch radius. Topmount and cooktop cutouts will be cut indoors. The customer is responsible for putting up any dust prevention equipment such as taping plastic, etc. We are not responsible for any additional clean-up costs associated with installation and templating.

Final Steps

By keeping these reminders in mind, you can help ensure that your countertop installation goes smoothly and that you are satisfied with the end result. At Granite Depot, we are committed to providing our customers with high-quality products and services. Contact us today to learn more about our countertop installation services!






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